Alavan Energy is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you use our website, particularly in relation to our RFQ form and Contact form.

Data Collection

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the website, the choices you make and the products and features you use. The personal information we collect may include the following:

• First Name and Last Name
• Email Address
• Phone Number
• Company/Facility Name
• Sector
• Annual Energy Consumption
• Current Infrastructure Details
• Project Objectives and Additional Details

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

How We Use Your Information

We use personal information collected via our website for various business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below:

• To respond to your inquiries and offer our services (RFQ and Contact form submissions).
• To send you marketing and promotional communications, if this is in accordance with your marketing preferences.
• To facilitate account creation and logon process.
• To protect our Services (e.g., fraud monitoring and prevention).
• To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.

Alavan Energy does not sell, rent, or lease your personal information to third parties.

Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Your Privacy Rights

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please contact us using the contact details provided below.

We are committed to complying with global data protection standards, including GDPR (General Data Protection Regulation) and KVKK (Kişisel Verilerin Korunması Kanunu - Turkish Personal Data Protection Law).

Contact Us

If you have questions or comments about this policy, please visit our <a href='/company/contact'>Contact Us page</a>.